Refund Policy

Welcome to Dial Alibag!

This Refund Policy outlines the terms and conditions regarding refunds for services provided by Dial Alibag. Please read this policy carefully before making any payment or purchase.

1. No Refund Policy

All services provided by Dial Alibag are non-refundable. Once payment has been made for any of our service packages, refunds will not be entertained under any circumstances.

2. Service Packages

Our service packages include the following components, which are provided as a bundled service:

• Professional Photo Shoot: High-quality photography services for your property
• Personal Website: A dedicated website/listing page for your property on Dial Alibag platform
• Lead Generation: Customer enquiries and leads directed to your property

These services are categorized as service-based offerings and are not eligible for refunds once the service has been initiated or completed.

3. Service Delivery

Upon payment confirmation, Dial Alibag will:

• Schedule and conduct the professional photo shoot for your property
• Create and publish your personal property listing page/website
• Begin generating and forwarding customer leads and enquiries to you

These services commence immediately upon payment confirmation and are considered delivered once initiated.

4. Why No Refunds?

Our service packages fall under the service category, which includes:

• Professional photography services that require time, resources, and expertise
• Website development and hosting services
• Lead generation and marketing services
• Ongoing platform access and support

As these are service-based offerings rather than physical products, and the services begin immediately upon payment, refunds cannot be processed.

5. Service Modifications

While refunds are not available, we are committed to ensuring your satisfaction with our services. If you have concerns about the quality or delivery of any service component, please contact us immediately, and we will work with you to address any issues within the scope of our service agreement.

6. Payment Terms

By making a payment for any Dial Alibag service package, you acknowledge and agree that:

• You understand and accept the no-refund policy
• You have reviewed the service details and terms before payment
• You agree to receive the services as described in the package
• You understand that services commence upon payment confirmation

7. Cancellation Policy

Once payment has been processed and services have been initiated, cancellation of services will not result in a refund. However, you may contact us to discuss your specific situation, and we will evaluate on a case-by-case basis whether any service modifications or accommodations can be made.

8. Disputes and Complaints

If you have any concerns, complaints, or disputes regarding our services, please contact us at dialalibag@gmail.com. We are committed to resolving any service-related issues and ensuring customer satisfaction within the framework of our service agreement.

9. Changes to This Refund Policy

Dial Alibag reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes have been made constitutes acceptance of the updated policy.

10. Governing Law

This Refund Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Alibag, Maharashtra.

11. Contact Information

For questions, concerns, or clarification regarding this Refund Policy, please contact us at:

Email: dialalibag@gmail.com

By making a payment or using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.